NATALIE FOX WEBSITE TERMS AND CONDITIONS
These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.
License to use website
Unless otherwise stated, Natalie Fox and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.
You may view, download for coaching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You must not:
- republish material from this website (including republication on another website);
- sell, rent or sub-license material from the website;
- show any material from the website in public;
- reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
- redistribute material from this website [except for content specifically and expressly made available for redistribution].
You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Natalie Fox s express written consent.
You must not use this website to transmit or send unsolicited commercial communications.
This website is provided “as is” without any representations or warranties, express or implied. Natalie Fox makes no representations or warranties in relation to this website or the information and materials provided on this website.
Without prejudice to the generality of the foregoing paragraph, Natalie Fox does not warrant that:
- this website will be constantly available, or available at all; or
- the information on this website is complete, true, accurate or non-misleading.
Nothing on this website constitutes or is meant to constitute, advice of any kind. [If you require advice in relation to any [legal, financial or medical] matter you should consult an appropriate professional.]
Limitations of liability
Natalie Fox will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:
- [to the extent that the website is provided free-of-charge, for any direct loss;]
- for any indirect, special or consequential loss; or
- for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.
These limitations of liability apply even if Natalie Fox has been expressly advised of the potential loss.
Nothing in these terms and conditions will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit, and nothing in the terms and conditions will exclude or limit Natalie Fox’s liability in respect of any:
- death or personal injury caused by Natalie Fox ‘s negligence;
- fraud or fraudulent misrepresentation on the part of Natalie Fox or
- matter which it would be illegal or unlawful for Natalie Fox to exclude or limit, or to attempt or purport to exclude or limit, its liability.
By using this website, you agree that the exclusions and limitations of liability set out in these terms and conditions are reasonable.
If you do not think they are reasonable, you must not use this website.
[You accept that, as a limited liability entity Natalie Fox has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally to Natalie Fox‘s officers or employees in respect of any losses you suffer in connection with the website.]
[Without prejudice to the foregoing paragraph] you agree that the limitations of warranties and liability set out in this website disclaimer will protect Natalie Fox’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Natalie Fox.
If any provision of this website disclaimer is or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.
You hereby indemnify Natalie Fox and undertake to keep Natalie Fox indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Natalie Fox to a third party in settlement of a claim or dispute on the advice of Natalie Fox legal advisers) incurred or suffered by Natalie Fox arising out of any breach by you of any provision of these terms and conditions[, or arising out of any claim that you have breached any provision of these terms and conditions].
Breaches of these terms and conditions
Without prejudice to Natalie Fox other rights under these terms and conditions, if you breach these terms and conditions in any way, Natalie Fox may take such action as Natalie Fox deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.
Natalie Fox may revise these terms and conditions from time to time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.
Natalie Fox may transfer, sub-contract or otherwise deal with Natalie Fox rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.
You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
These terms and conditions constitute the entire agreement between you and Natalie Fox in relation to your use of this website and supersede all previous agreements in respect of your use of this website.
Website Development and SEO
Collection of your personal information:
There are many aspects of this site that can be accessed without providing personal information. However, for access to Natalie Fox, Naturopathy and Me shop, customer support, downloading of material from the website and general enquiries may require you to submit personally identifiable information. We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and the number of clicks. Personal Information includes your email, name and address which you submit to us through the registration process and sales process at the Site.
Sharing of your personal details:
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need
to deliver the service. Natalie Fox takes responsible steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information:
For each visitor to reach this site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This information is used solely internally for the purpose of gauging visit traffic, trends and delivering personalised content to you while on this Site.
We will use the Personal Data you give to us in order to process your payment for the purchase of goods or services under a contract. We only use third party payment processors that take the utmost care in securing data and comply with the GDPR.
Targeted Social Media Advertisements
We may use the data you provide to us to run social media advertisements and/or create look-alike audiences for advertisements.
Share with Third Parties
We may share your information with trusted third parties such as our newsletter provider in order to contact you via email, our merchant accounts to process payments, and Google / social media accounts in order to run advertisements and our affiliates.
To use certain features of the Website or its content, you may need a username and password. You are responsible for maintaining the confidentiality of the username and password, and you are responsible for all activities, whether by you or by others, that occur under your username or password and within your account. We cannot and will not be liable for any loss or damage arising from your failure to protect your username, password or account information. If you share your username or password with others, they may be able to obtain access to your Personal Data at your own risk.
You agree to notify us immediately of any unauthorised or improper use of your username or password or any other breach of security. To help protect against unauthorised or improper use, make sure that you log out at the end of each session requiring your username and password.
We will use our best efforts to keep your username and password(s) private and will not otherwise share your password(s) without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to others or interfering with our rights or property.
How You Can Access, Update or Delete Your Personal Data
You have the right to:
- Request information about how your Personal Data is being used and request a copy of what Personal Data we use.
- Restrict processing if you think the Personal Data is not accurate, unlawful, or no longer needed.
- Rectify or erase Personal Data and receive confirmation of the rectification or erasure. (You have the “right to be forgotten”).
- Withdraw your consent at any time to the processing of your Personal Data.
- Lodge a complaint with a supervisory authority if you feel we are using your Personal Data unlawfully.
- Receive Personal Data portability and transference to another controller without our hinderance.
- Object to our use of your Personal Data.
- Not be subject to an automated decision based solely on automatic processing, including profiling, which legally or significantly affects you.
Should any information practices change at some time in the future, we will use them for these purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Accessing your personal information:
You have the right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Natalie Fox reserves the right to charge a fee for searching for and providing access to your information on a per request basis.
THIRD-PARTY WEBSITES AND LINKS
naturopathyme.com.au may link to websites, products and services operated by third parties. naturopathyme.com.au is not responsible for and does not endorse or accept any responsibility for the availability, contents, products, services or use of any Third Party Website, any website accessed from a Third Party Site, or any changes or updates to such sites.
These linked websites are only for your convenience and therefore you access them at your own risk. You acknowledge that you bear all risks associated with access to and use of the content provided on a Third Party Site and agree that naturopathyme.com.au and associated companies are not responsible for any loss or damage of any sort you may incur from dealing with a third party. You should contact the website administrator for the applicable Third Party Site if you have any concerns regarding such links or the content located on any such Third Party Site.
While Natalie Fox endeavours to provide the most accurate and helpful information, this website cannot take into account individual circumstances and is not intended to be a substitute for health and medical advice from a qualified health professional. You should always seek the advice of a qualified health professional before acting on any of the information provided.
Our website contains general health and medical information.
This information should not be construed as specific medical advice and should not be relied upon as a sole source of information.
If you are experiencing health concerns, it is imperative to seek help from a professional. Simply taking advice from our Site may not be accurate for your specific health needs. Without professional assistance, it could in fact be detrimental to your health.
You should never delay seeking medical advice or assistance because of the information on our website. The information and opinions expressed on our website are not to be taken as accurate or complete, or as an alternative to medical advice from your healthcare professional.
We accept no liability or responsibility for actions taken due to information on our website or blog.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of the Personal Information you provide us.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information you may provide us while using SimpleClinic include:
- your name, address, email address, phone numbers.
This Personal Information is obtained when you as a patient accesses our public pages and provides personal information to us as part of an online booking, form submission, or invoice payment.
The Personal Information we collect from you is collected as part of us providing our services to your healthcare practitioner, our registered user, and is used purely in the provision of services to your healthcare practitioner. Personal Information you provide us is not used for our own marketing, or advertising purposes.
Personal Information you provide using public elements of our platform, such as online booking, form submission, or invoice payment, may be used for capacity planning purposes. The information used for this purpose is restricted to technical information and includes: the method of connection to the internet, device type, screen dimensions, operating system, and browser details. This information is anonymised and not linked directly to your patient record in SimpleClinic.
Sensitive Information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive Information you may provide us with while using the SimpleClinic platform include:
- your health history information.
Your healthcare practitioner may also provide Sensitive Information about you while providing their services to you.
The Sensitive Information provided by you, or your healthcare practitioner, is used only for the provision of our services to your healthcare practitioner.
Personal Information and Sensitive Information stored within SimpleClinic is collected from you as a patient or your healthcare practitioner.
We do not collect Personal Information or Sensitive Information about your patients from third parties.
Disclosure of Personal Information and Sensitive Information
The Personal Information you store within SimpleClinic may be disclosed in a number of circumstances including the following:
- Third parties where your healthcare practitioner has chosen to integration with third party services. These include: payment gateway providers, email service provides, financial and accounting providers (Xero), our upstream communications providers (Mailgun, Twilio, and FoneDynamics), and external calendar providers (Cronofy, Google, Apple, Microsoft).
- In certain circumstances we may also be required by law to disclose the Personal Information you have provided to us.
Security of Personal Information and Sensitive Information
The Personal Information you provide while using SimpleClinic is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. We utilise a number of safeguards to protect Personal Information including:
- Username and password access to the SimpleClinic platform.
- Encryption of all Sensitive Information at rest using AES-256 bit encryption.
- Encryption of all Sensitive Information in transit using 256 bit SSL encryption.
- Encryption of all Personal Information in transit using 256 bit SSL encryption.
- Access logging and auditing of requests to access and modify Personal Information and Sensitive Information.
- Firewall and IP traffic monitoring for suspicious or malicious traffic.
When the Personal Information and Sensitive Information you, or your healthcare practitioner, provided us with is no longer needed for our provision of services to our registered user, we will take reasonable steps to destroy or permanently de-identify your Personal Information and Sensitive Information.
Access to your Personal Information and Sensitive Information
To access the Personal Information and Sensitive Information you, or your healthcare practitioner, have provided us with contact your healthcare practitioner.
Disposal of your Personal Information and Sensitive Information
When the Personal Information and Sensitive Information you provided us with is no longer needed for our provision of services to your healthcare practitioner, we will take reasonable steps to destroy or permanently de-identify your Personal Information and Sensitive Information.
After termination of your healthcare practitioners services with SimpleClinic the Personal Information and Sensitive Information you have provided us is removed from our production environment within 90 days. Personal Information and Sensitive Information may still be stored in secured and encrypted backups until a full backup rotation has occurred. This may take up to 12 months after your account termination.
SimpleClinic utilises cookies on our public pages. When you consent to cookies we use these to do the following:
- Deliver our core services to you including online booking, forms, invoice payments etc.
- Monitor page performance and network capacity.
We do not utilise cookies for marketing or advertising purposes.
This Policy may change from time to time and is available by emailing email@example.com
65 Grand Plaza Drive
Browns Plains QLD 4118
(07) 3040 0385